RETURNS & REFUNDS
We accept returns within 14 days of delivery.
Items must be unused, unworn, and returned in their original condition with all tags attached.
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NON-RETURNABLE ITEMS
- Pre-order items
- Items purchased on sale
- Customized or made-to-order items
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RETURN SHIPPING
Customers are responsible for return shipping costs.
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REFUNDS
Once your return is received and inspected, we will notify you.
If approved, your refund will be issued to your original payment method.
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IMPORTANT
We recommend trying items carefully before removing tags, as items that do not meet the return conditions will not be accepted.
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RETURN PROCESS
To initiate a return, please contact us at info@halus.gr within 14 days of receiving your order.
Please include your order number and the item(s) you wish to return.
Once your request is approved, we will provide you with the return address and further instructions.